Refund Policy
Last updated: February 2026
1. Digital Product Nature
TaiwanVisa.io sells digital products, including PDF guides, blueprints, and the Taiwan Employment Gold Card Eligibility AI Assessment. As with all digital goods, once the product has been delivered (e.g., via instant download or email delivery), refunds are typically not provided. This is standard practice for digital products to prevent misuse and ensure fair use of our intellectual property.
2. Customer Satisfaction Priority
Customer satisfaction is a top priority for TaiwanVisa.io. If you experience technical issues, delivery problems, or are not satisfied with your purchase, we encourage you to contact us. We will work with you in good faith to resolve any legitimate concerns. Each case is reviewed individually.
3. Contact for Refund Inquiries
For refund requests, technical support, or any questions about your purchase, please contact us at info@taiwanvisa.io. We aim to respond within 2 business days.